Systems Resource Group Limited, (SRG), the nation’s only private licensed telecommunications operator, has launched commercial voice services under the registered business name of IndiGO Networks® (IndiGO).
IndiGO’s President Paul Hutton-Ashkenny said customers have wholeheartedly embraced legal competition in voice telephony and the start of deregulation in the Bahamas’ telecommunications industry.
*”IndiGO’s launch of service represents an historic milestone for the country. We have been working towards this day since July 2001, when the Government’s Telecommunications Sector Policy took the far-reaching step of recognising that liberalisation of the telecommunications sector was a critical pre-condition for achieving economic development for the country. We are extremely proud to have been awarded the license that allows IndiGO to execute the Government’s vision, and to be carrying the torch of telecommunications competition for the nation,”*said Mr Hutton-Ashkenny.
The license issued to SRG by the Public Utilities Commission in October 2002 provides for voice services to be offered to consumers and businesses in New Providence, Grand Bahama and Abaco in competition with the monopoly services that have historically been the sole preserve of the Bahamas Telecommunications Company (BTC).
IndiGO and BTC have agreed terms for interconnection of their networks to ensure that calls made by a customer of one carrier to a customer of the other will be seamlessly transmitted across networks.
Charnette Thompson, IndiGO’s Customer Relationship Manager, said that in re-launching under the name IndiGO Networks, the company intends to send a re-energised message to the market. *”We feel that the name IndiGO is more in keeping with the new electronic age, and reflects our core values of innovation, providing next generation technology, responsiveness, quality service and customer care.”*